How to get a better room at a hotel
When staying at a hotel, the room you get can make or break your experience. Whether you're seeking a stunning view, extra space, or a quieter location, landing the best room doesn't have to be a matter of luck. With some strategic planning and a few insider tips, you can significantly improve your chances of securing the ideal room. Here’s how to get the best room in a hotel using insider secrets that travel pros swear by.
1. Book Directly with the Hotel
One of the most effective ways to secure a better room is to book directly through the hotel, rather than third-party websites. When you book through the hotel's website or call their reservation line, you have a better chance of being recognized as a valued guest. Hotels tend to prioritize direct bookings because they avoid paying commissions to third-party platforms, and they're more likely to offer you perks such as room upgrades, free amenities, or a better room location.
Bonus Tip: Sign Up for Loyalty Programs
Most hotels offer loyalty programs that provide additional perks, such as room upgrades, free Wi-Fi, or complimentary breakfast. Signing up for a hotel’s loyalty program (often free) can increase your chances of getting a better room, even if you’re not a frequent traveler.
2. Book at the Right Time
Timing is crucial when trying to get the best room in a hotel. If possible, book your stay during the hotel's off-season or during the week, as hotels are more likely to have vacant rooms and may be more willing to offer upgrades. Aim to avoid peak travel periods, such as major holidays or popular local events.
Additionally, the time of day you check in matters. Hotel staff are more likely to have a wider selection of rooms available earlier in the day, making it easier to fulfill room requests or offer upgrades. If you check in late, you may be stuck with whatever’s left.
3. Be Polite and Friendly at Check-In
Kindness goes a long way when checking in at a hotel. The front desk staff have the power to assign rooms and, in some cases, upgrade you at no extra charge. A friendly attitude and polite request can often lead to a better room. While you don’t need to be over the top, being courteous and respectful can leave a positive impression, increasing the likelihood of scoring a great room.
What to Say:
If the front desk doesn’t automatically offer a better room, it’s okay to ask politely. Here’s an example: “Are there any upgrades or quieter rooms available?” You can also mention any special occasion, such as a birthday or anniversary, which may encourage the staff to accommodate your request.
4. Request a Room with Specific Features
Instead of asking for the "best room," be specific about the features you want. For example, if you're looking for a quiet room, request one away from elevators, ice machines, or other common areas. If a scenic view is important to you, ask for a room on a higher floor or facing a specific direction. Hotels are more likely to accommodate specific requests than vague ones.
Top Room Features to Request:
- High floors: For better views and less street noise.
- Corner rooms: Often larger and quieter.
- Away from elevators: Reduces noise from foot traffic.
- Rooms with a view: Request rooms with city, ocean, or garden views.
5. Use Special Occasions to Your Advantage
If you’re celebrating a special occasion, such as an anniversary, honeymoon, or birthday, don’t hesitate to mention it when booking or at check-in. Hotels often go out of their way to make guests feel special, which can lead to complimentary upgrades, a bottle of wine, or other perks.
How to Mention It:
When you’re checking in or making the reservation, casually bring up the special occasion: “We’re celebrating our anniversary, and we’re excited to stay here. Do you have any available upgrades?” While nothing is guaranteed, hotels often like to enhance the experience for guests on special occasions.
6. Check Hotel Reviews and Contact the Property
Before booking, read hotel reviews on trusted platforms like TripAdvisor or Google Reviews. Pay attention to specific comments about rooms, such as noise levels, cleanliness, or proximity to amenities. You can often find insider information on which rooms are the best and then request those rooms directly when you make your reservation.
Once you’ve identified the room you want, consider calling the hotel before your arrival to ask if it’s available. Speaking directly with the hotel staff and expressing your preferences can increase your chances of getting the room you want.
7. Ask for an Upgrade Upon Arrival
It’s not uncommon to ask for an upgrade when checking in. If the hotel isn’t fully booked, staff may be able to upgrade you to a better room for little or no extra cost. This is especially true if you're polite and friendly during check-in. While this strategy works best when there are rooms available, it never hurts to ask.
Pro Tip: Be Willing to Pay for an Upgrade
If you’re serious about getting the best room, be open to paying for an upgrade, but negotiate. Sometimes, hotels offer upgrades at a reduced cost compared to their original pricing, which can be a great deal.
8. Join Hotel Membership Programs
Many hotels reward frequent guests through membership programs that offer exclusive benefits, such as priority room selection, free upgrades, or early check-in. Even if you don’t stay often, some of these programs allow you to earn points through hotel partnerships with airlines, car rental companies, or credit cards.
By building points through these partnerships or even through one-time stays, you can access better room options and additional perks during your next hotel visit.
9. Follow Up with the Hotel Before Your Stay
A few days before your trip, it’s a good idea to contact the hotel to confirm your reservation and room preferences. This not only shows the hotel that you’re an engaged guest, but it also provides an opportunity to reiterate any requests you may have made when booking.
10. Leverage Social Media and Reviews
Hotels are increasingly attentive to their online reputation. If you’re a frequent traveler or have a significant social media presence, politely mention it when booking or checking in. You don’t have to overtly ask for perks, but hotels may be more inclined to offer upgrades or special treatment to guests who are active online or have left positive reviews in the past.
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Conclusion
Getting the best room in a hotel doesn’t have to be a gamble. By following these insider secrets, you can maximize your chances of securing a room that meets your preferences and enhances your overall stay. Whether you book directly, ask for upgrades politely, or make specific requests, a little effort can go a long way in ensuring a more comfortable and enjoyable hotel experience.
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